PRIVACY POLICY
Effective date: August 4, 2026
Last updated: August 4, 2026
Cognitive Edge Counseling respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit our website, submit an inquiry, or otherwise communicate with us through the website.
In this Privacy Policy, “Cognitive Edge Counseling,” “the practice,” “we,” “us,” and “our” refer to COGNITIVE EDGE LLC, Michigan LARA Identification No. 803264353, doing business as Cognitive Edge Counseling.
By using this website, you acknowledge the practices described in this Privacy Policy.
SCOPE OF THIS POLICY
This Privacy Policy applies to information collected through the Cognitive Edge Counseling website and related general business communications.
This Privacy Policy is not a Notice of Privacy Practices under the Health Insurance Portability and Accountability Act, commonly known as HIPAA. If Cognitive Edge Counseling is a HIPAA-covered entity, its separate Notice of Privacy Practices describes how protected health information may be used and disclosed and explains applicable patient rights.
Clinical records and information collected as part of an established counselor and client relationship may be subject to different or additional protections under HIPAA, Michigan law, professional confidentiality requirements, and the practice’s clinical agreements.
INFORMATION WE MAY COLLECT
Information You Provide
We may collect information that you voluntarily provide through a contact form, telephone call, email, scheduling request, or other communication. Depending on how you contact us, this information may include:
• Your name.
• Your email address.
• Your telephone number.
• Your preferred method of contact.
• General information about the services you are seeking.
• Scheduling preferences.
• Information included in a message or inquiry.
• Information you provide when requesting accessibility assistance or other accommodations.
Please do not submit detailed clinical histories, diagnoses, treatment records, Social Security numbers, financial account information, payment card information, or other highly sensitive information through a general website contact form or ordinary email.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically by our website host, security services, analytics providers, or similar technologies. This information may include:
• Internet Protocol address.
• Browser and device type.
• Operating system.
• Referring website or source.
• Pages viewed and links selected.
• Dates, times, and approximate duration of visits.
• General geographic information derived from an Internet Protocol address.
• Website errors, security events, and diagnostic information.
• Cookie identifiers or similar technical identifiers.
We use this information to operate, maintain, secure, and improve the website. We do not attempt to use routine website analytics to identify a visitor as a counseling client.
COOKIES AND SIMILAR TECHNOLOGIES
The website may use cookies and similar technologies that help the website function, remember preferences, measure traffic, detect malicious activity, and understand how visitors use the website.
Cookies may include:
Essential Cookies
These cookies support website operation, security, accessibility, form functionality, and basic user preferences.
Analytics Cookies
If enabled, these cookies help us understand information such as which pages are visited, how visitors arrive at the website, and whether technical problems occur.
Third-Party Cookies
Certain embedded features, such as maps, videos, scheduling tools, payment services, or social media content, may allow a third party to place or access cookies when you interact with that feature.
You can control many cookies through your browser settings. Blocking cookies may cause some website features to function improperly.
You may also manage nonessential cookies through the cookie settings tool available on this website.
HOW WE USE INFORMATION
We may use information collected through the website to:
• Respond to questions and inquiries.
• Contact you using the method you requested.
• Determine whether the practice may be able to provide the services you are seeking.
• Coordinate an initial consultation or appointment.
• Operate, maintain, and improve the website.
• Monitor website performance and diagnose technical problems.
• Protect the website, the practice, and visitors from fraud, abuse, unauthorized access, or other security threats.
• Maintain appropriate business and administrative records.
• Comply with applicable legal, regulatory, licensing, and professional obligations.
• Establish, exercise, or defend legal rights.
• Carry out another purpose disclosed to you when the information is collected.
Submitting an inquiry does not create a counselor and client relationship and does not guarantee that the practice will be able to provide services.
HOW WE MAY DISCLOSE INFORMATION
We may disclose information in the following circumstances:
Service Providers
We may provide information to vendors that help us operate the website or conduct ordinary business functions, such as website hosting, security, email, scheduling, analytics, form processing, information technology support, payment processing, or professional services.
Service providers are permitted to access information only as reasonably necessary to perform services for us or as otherwise allowed by their agreements and applicable law. When required by HIPAA, we use an appropriate business associate agreement before allowing a service provider to create, receive, maintain, or transmit protected health information on our behalf.
At Your Direction
We may disclose information when you request, authorize, or direct us to do so.
Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
• Comply with applicable law, regulation, subpoena, court order, or other legal process.
• Respond to a lawful request from a government or regulatory authority.
• Protect the rights, safety, or property of the practice, a client, another person, or the public.
• Investigate suspected fraud, abuse, security incidents, or unlawful activity.
• Satisfy professional, licensing, reporting, or legal obligations.
Business Changes
If the practice undergoes a merger, acquisition, reorganization, sale, transfer of assets, or similar business change, information may be transferred as permitted by law and subject to applicable confidentiality requirements.
We do not sell personal information for money. We do not use information submitted through a counseling inquiry or contact form for third-party targeted advertising.
ONLINE TRACKING AND ADVERTISING
Because this is a mental health practice website, we seek to limit the collection and disclosure of sensitive information through advertising and tracking technologies.
Information entered into a counseling inquiry or contact form should not be transmitted to advertising platforms for targeted advertising purposes.
This website does not use third-party advertising pixels or behavioral advertising technologies.
TEXT MESSAGES AND TELEPHONE COMMUNICATIONS
If you provide a telephone number and request or consent to telephone or text-message communication, we may contact you for the purpose described when your information was collected.
Message and data rates may apply. You may ask us to stop nonessential text messages by replying STOP or contacting the practice. A request to stop text messages will not prevent communications required or permitted by law or communications sent through another method you have authorized.
Mobile telephone numbers, text-message consent records, and opt-in information will not be sold or disclosed to third parties for their independent marketing or promotional purposes. This does not prevent disclosure to service providers that help us deliver communications, provided they may use the information only to perform those services for us.
EMAIL COMMUNICATIONS
Ordinary email may not provide the same level of privacy or security as a designated healthcare communication system. Please avoid sending detailed or highly sensitive health information through ordinary email.
If you choose to communicate through ordinary email, you acknowledge that email communications may be stored or transmitted through systems outside the practice’s direct control.
We may send administrative responses to inquiries you initiate. We will not send promotional email communications unless permitted by law. You may unsubscribe from promotional emails by using the unsubscribe method included in the message or contacting us directly.
THIRD-PARTY WEBSITES AND SERVICES
The website may link to or incorporate third-party services, such as:
• Scheduling platforms.
• Client portals.
• Payment processors.
• Telehealth platforms.
• Maps and location services.
• Video or media platforms.
• Social media services.
• External educational or crisis resources.
Third parties operate under their own privacy policies and security practices. We do not control and are not responsible for how an independent third party collects, uses, or protects information.
Before submitting sensitive information to a third-party service, review that service’s privacy policy and confirm that you are using the intended platform.
DATA RETENTION
We retain website information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with legal, professional, insurance, and regulatory requirements.
Different types of information may be retained for different periods. Information that becomes part of a clinical or billing record may be retained according to the practice’s clinical record-retention requirements rather than the general website practices described here.
DATA SECURITY
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. These safeguards may include access controls, software updates, malware protection, backups, encryption where appropriate, and restrictions on access to information.
No website, internet connection, email system, or storage method can be guaranteed to be completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.
If we determine that a security incident requires notice under applicable law, we will provide the required notice in accordance with those legal obligations.
YOUR PRIVACY CHOICES
Depending on the information involved and applicable law, you may request that we:
• Confirm whether we maintain personal information about you.
• Correct inaccurate contact information.
• Delete certain information submitted through the website.
• Stop nonessential email or text communications.
• Explain the general categories of service providers with which website information is disclosed.
We may need to verify your identity before completing a request. We may deny or limit a request when retaining or using the information is required or permitted by law, necessary for security, or subject to professional record-retention requirements.
Requests concerning protected health information or clinical records must be handled under the practice’s Notice of Privacy Practices and applicable healthcare laws. They are not governed solely by this website Privacy Policy.
To submit a request, contact us using the information listed at the end of this policy.
CHILDREN’S PRIVACY
This website is intended for a general adult audience. It is not directed to children under 13 and is not designed to collect personal information directly from them.
Children under 13 should not submit personal information through this website. A parent, legal guardian, or legally authorized representative should contact the practice regarding possible services for a minor.
If we learn that a child under 13 submitted personal information directly through the website without appropriate authorization, we will take reasonable steps to delete it unless retention is required or permitted by law.
VISITORS OUTSIDE THE UNITED STATES
Cognitive Edge Counseling is based in Michigan, United States. Website information may be processed and stored in the United States, where privacy laws may differ from those in another country.
The website does not represent that counseling services are available outside jurisdictions where the treating professional is legally authorized to practice.
DO NOT TRACK SIGNALS
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted method for responding to these signals, the website may not respond to every Do Not Track signal.
You may use browser controls, cookie settings, and available website privacy tools to limit certain forms of collection.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when our website, technologies, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
Material changes will apply prospectively unless applicable law requires otherwise. We encourage visitors to review this policy periodically.
CONTACT INFORMATION
Questions, concerns, or privacy requests may be directed to:
Cognitive Edge Counseling
Legal business name: COGNITIVE EDGE LLC
Privacy contact: Dan Klassee
Mailing address: 524 LIBERTY ST, ALMA, MI 48801
Email: DanielKlaasse@gmail.com
Telephone: +1(989)506-1172
NOTICE OF PRIVACY PRACTICES
Cognitive Edge LLC is subject to HIPAA. Its Notice of Privacy Practices is available at:
[INSERT LINK TO NOTICE OF PRIVACY PRACTICES]
You may also request a paper or electronic copy by contacting the practice.
